24/7/365 Technical Operations
The great thing about digital signs are that they work when you don’t. We make sure it stays that way. Our digital sign technical operations team combines tools, procedures, experience and a great attitude to ensure your sign receives our No Dead Air treatment.
All of the displays in the Show+Tell family are treated as mission-critical installations, deserving proactive maintenance, eyes-on inspections, emergency response and all the other TLC that we deliver to make sure that your sign feels the love that makes it deliver maximum up-time and performance.
Digital signage is made for big, flashy events. There is no better backdrop to an exciting event than beautiful, colorful imagery and messaging – instantly responding to the various moments of your special presentation. By adding interactive components, twitter feed capability, photo sharing, or simple “name in lights” component, your digital signs are the perfect supporting cast member to your main event. Let Show+Tell’s craftsmen help add magic to your show.
Media Coordination + Scheduling
Coordination and scheduling can be a full-time job – the day-to-day duties of making sure each day’s program is up and running needs a focused eye. When advertisers are involved, proof of play reports must be generated and distributed to make sure your sign is operating at peak performance. From asset collection, file formatting, media ingestion, scheduling, distribution and quality control, Show+Tell’s digital sign content management staff makes the business of running a digital sign network seem easy and carefree.
Online Asset Management
Show+Tell’s digital sign asset management tool is an exclusive, user-friendly online database which allows for efficient collaboration among all parties involved. All accounts are secure and user level password protected. Images and videos are presented via thumbnails and are downloadable, aiding in content production and approvals. From anywhere, you can see what is currently playing on your signs, and browse a library of all assets available for your display both past and present.
Your ad-based digital sign network is only as successful as the people selling it. Show+Tell’s digital sign sales support team brings knowledge, experience and ingenuity to support your sales team – making your clients realize the benefits of advertising with you. We reinforce your value proposition by bringing current digital signage trends, interactive add-ons and custom ad campaigns that make your display best in class.
An enterprise class digital signage system is made of several sub-components, each of which represents a potential point of failure. Our motto is “No Dead Air” – so in order to maintain maximum up-time, proactive digital sign monitoring protocols must be applied to all mission-critical systems.
This strategy provides a continuous feedback loop that allows support teams to anticipate failure or to quickly react to incidents as they occur in real-time. Show+Tell provides dashboard monitors that provide real-time diagnostic details, display status, remote system health, network health, file and operating system integrity. In the event that any monitored system encounters a failure, an alert notification is either logged or escalated to support/help desk for further interpretation.
Technical Support + Help Desk
There are times when you just need to call somebody to help. Somebody that knows you and knows what is important to you. Show+Tell is your “in-house” expert – a dedicated, trained staff at your service ready to use our 20 years of digital sign technical support expertise to make sure that what is troubling you doesn’t become a show-stopper.