George Washington Bridge Bus Terminal

SHOW+TELL developed a real-time Passenger Information System Program (PISP) and digital signage program for the George Washington Bridge and Port Authority Bus Terminal on 42nd Street in NYC. The PISP delivers real-time arrival and departure information from over 20 bus carriers at key decision points along the customer journey. This includes digital directories, departures boards, digital pylons and digital signage located at over 60 gates.

A key part of the solution is a custom database SHOW+TELL developed to normalize the bus carrier information. This data feeds the PISP as well as the Port Authority’s mobile and web applications.

Post-installation, SHOW+TELL provides 24/7/365 technical support and maintain for the PISP systems and the Visual Paging Systems (VPS) at the George Washington Bridge and Port Authority Bus terminals.